SOA Consortium Insights

SOA Consortium Meeting in Santa Clara, Dec 10-11 -- SOA Success, Lessons & Futures -- Public Welcome

I'm pleased to announce the agenda for our December 10-11 meeting in Santa Clara, CA.  The meeting theme is SOA Success, Lessons and Futures.  Featured sessions include Ross Altman of Sun Microsystems on the Future of SOA, Harvinder Kalsi of Cisco on Cisco's internal SOA implementation, and a special two-part panel discussion with several of our case study contest winners.

Ross Altman, CTO, SOA and Business Integration, Sun Microsystems, on The Future of SOA -- Myths and Realities

Clearly, over the next five years, more vendors will put more "SOA" into more applications and tooling.  And, just as clearly, more enterprise developers will use SOA to inform the architecture, development process and governance model that they implement for their future projects.  But, what does that really mean?  How many services provided by the COTS application vendors will be reusable?  How many of these vendors will endorse and implement standards that make their services "pluggable"?  How many development projects in end-user enterprises will develop services that can be leveraged by multiple projects within that enterprise?
This session will discuss these and other questions that get at a key dilemma facing IT over the next five years: Is SOA really going to rule the future of IT? Or, will SOA be dismissed as "just another good idea that was over-hyped and misunderstood"?

Harvinder Kalsi, IT Architect, Cisco Systems on Success with SOA: a Cisco IT Case Study

Cisco’s IT organization has adopted SOA as a key pillar of its IT enablement strategy. In this session, Harvinder Kalsi, an IT architect responsible for SOA across Cisco, will describe the evolution of SOA adoption within Cisco IT, including steps taken along the way to overcome several enterprise-scale technical and operational issues, as well as actions taken to improve business-IT alignment which have become internal best practices.  Key to Cisco's successful use of SOA has been consideration of available network services early in the process in order to ensure that security, performance, and scalability were maintained as application services were rolled out on a global scale. The resulting solutions have delivered solid improvements in efficiency and productivity throughout the company.

CIO Magazine | SOA Consortium Case Study Contest Winners Panel Discussion

Adoption of Service Oriented Architecture is now ramping up, but most organizations are still finding their way. These six organizations, however, have shown more than promise -- they've shown return on investment. The SOA Consortium and CIO Magazine are proud to present the six winners of the SOA Consortium / CIO Magazine SOA Case Study Awards Program. Winners in several vertical market categories including transportation, government and healthcare join our overall winner Synovus Financial to explain how they succeeded with SOA, what lessons you can learn, and what pitfalls to avoid.

CIO Magazine | SOA Consortium Case Study Contest Winners Panel Discussion Part 2: Futures

In a follow-on to the lunch-time panel discussion, our case study contest winners will discuss SOA futures, touching on a variety of topics related to taking their SOA to the next level, including, business value opportunities, organizational implications (people, process, roles), technology and industry gaps (practices, technology and skills).

And those great sessions are just the beginning... 

On Wednesday afternoon, Professor Gregor Engels from Capgemini will share insights on Service Oriented Design, a Key Competency for SOA Success.  After Professor Engels' talk, I'll lead the group in a discussion on SOA lessons, reaching into our vast collection of case studies, anecdotes, best practices and tips related to adopting SOA for business value.

On Thursday morning, we have two great invited speakers.  First, Ken Rubin of EDS will speak to the new Practical Guide for SOA in Healthcare.  Next, Joseph A. di Paolantonio and Clarise Z. Doval Santos of InterActive Systems & Consulting, Inc. will lead an interactive session on SOA, Master Data Management and Software as a Service.

Ken Rubin, Chief Healthcare Architect, EDS Civilian Government & DoD Healthcare Portfolio on The Practical Guide for SOA in Healthcare

As a market sector, the healthcare industry is generally a market laggard, especially when considering technology adoption relating to information systems. While there is a strong appetite and interest in cutting-edge medical devices and technologies, investment in systems is viewed as an expense that takes away from the core mission. As a result, creating interest in SOA and dialogue around business transformation involving SOA is a very hard conversation to have, and healthcare vendors have been reticent to support SOA efforts.

In order to stimulate the dialogue, and ultimately the demand for SOA solutions, OMG and HL7 have authored "The Practical Guide for SOA in Healthcare." While the guide was written to a healthcare audience, the advice is equally applicable in any market segment. This is an informative document that attempts to answer the "now what?" question, capitalizing on the industry hype and name recognition that SOA brings, but casting it in an actionable approach that business leaders and their senior technology staff can use. This talk will present an overview of the "Practical Guide", talk to the business challenges that SOA can effectively address, and make the case for industry-vertical SOA standards.

Joseph A. di Paolantonio, President, and Clarise Z. Doval Santos, PMP, CTO, InterActive Systems & Consulting, Inc. lead an interactive session on SOA, Master Data Management and Software as a Service

An interactive session based upon a mindmap for developing a system architecture using Master Data Management (MDM), Service-Oriented Architecture (SOA) and Software as a Service (SaaS) principles.  The goal is not to talk about having an enterprise mashup with salesforce.com, but how to apply these principles to internal enterprise initiatives.  We'll discuss the success, lessons learned and future of integrating MDM & SOA, and how this approach allows IT to provision business needs quickly through a SaaS approach to the users.  Bring your own experiences and ideas, as we'll be expanding the mindmap in the direction you want.  A PDF of the basic mindmap will be emailed to all members of the SOA-C and be included in the meeting handout.  Changes to the mindmap made during the session will be posted after the meeting.

On Thursday afternoon, we'll share and discuss outputs from our working groups, and leave time for an "attendees choice topic".

As always, the SOA Consortium meeting is open to the public.  If you have a business-driven view of SOA, want to connect with real SOA practitioners and enjoy your content marketing-free, this is the meeting for you.  To register, go here. 

Reminder: SOA Consortium Meeting in Orlando, September 24-25

Next week, the SOA Consortium is in Orlando.  Per usual, we have a great line-up.  As I've mentioned before, Jeanne Ross is keynoting and we are holding our first ever SOA soapbox derby.  If you'll be in the Orlando area next week, or want to be, please join us. 

Here are the details:

Kicking off our SOA reality check, I'm thrilled to share that Jeanne Ross, Director and Principal Research Scientist MIT Center for Information Systems Research, will be our keynote speaker.  In her talk, Jeanne will present new research on SOA Adoption & Value:

MIT’s Center for Information Systems Research and Diamond Management and Technology Consultants recently collaborated on research project surveying architecture leaders on SOA adoption, current practices, value and results and barriers to SOA success.

The research objective is to help those responsible for architecture better understand how their organizations stack up on a variety of key SOA metrics: investment, progress, reuse, and others.

In this presentation, Jeanne Ross will share the results of the survey analysis, including insights gained on the linkages, if any, between SOA initiatives and company financial performance.

And what would be a reality check, without real-world stories and lessons learned?  We have two great invited speaker sessions:

Dr. Michael J. Kurtz, Assistant Archivist for Records Services, Washington DC, National Archives and Records Administration, on Records Management in a Federal Service Oriented Environment

A multi-agency Records Management Service initiative has been undertaken by an Interagency Project Team composed of nineteen Federal Agencies under the leadership of the National Archives and Records Administration. The service is being developed in the context of the US Federal Government's over-arching approach to move to Service Oriented Architecture in the Enterprise Architecture of its agencies. This presentation provides an overview of the activities of a government Community of Practice defining and enabling a Records Management Service in order to realize the vision of Service Oriented Architecture in Federal Government.

 

Geoff Raines and Larry Pizette of MITRE Corporation on Leveraging Federal IT Investment – Using Service Oriented Architecture (SOA)

This presentation will explore SOA, as implemented through the common Web Services standards.  It offers Federal senior leadership teams a path forward, given the diverse and complex information technology (IT) portfolio that they have inherited, allowing for incremental and focused improvement of their IT support systems.  We will also discuss the SOA Trade space and briefly cover our project team’s efforts.

Rounding out our SOA reality check, our own Richard M. Soley, Executive Director of the SOA Consortium, will announce the winners of our case study contest, co-sponsored by CIO Magazine.  In addition to the announcements, Fill Bowen will share many of the SOA Lessons from Case Study Contest Entries.

And that's just Wednesday.  On Thursday, we focus our attention on sustaining SOA success with our ever 'SOA Soapbox Derby'. 

The purpose of the SOA Soapbox Derby is to allow practitioners to exchange ideas on activities that are critical to sustaining SOA success.  Derby participants will have 10-15 minutes to soapbox, followed by another 15 minutes (or so) to engage in related conversation with meeting attendees. 

Confirmed Derby Participants:

• Todd Biske, Senior IT Architect, Monsanto
• Victor Harrison, Partner, CSC
• Mike Kavis, Chief Technologist / Independent Researcher
• David Miller, Embedded Software Engineer, Boeing
• Burc Oral, CTO, Cover4Me

Any practitioner attending the SOA Consortium meeting may participate in the 'SOA Soapbox Derby'.   For more information, contact me in advance, or onsite.

Thursday afternoon, we'll focus on community of practice activities, including the unveiling of the SOA Consortium Planning Framework. 

Interested?  For more information, including registration, please go here.

New SOA Consortium Podcast: SOA & Event Processing Roundtable

The SOA Consortium’s SOA and event processing day concluded with a hot topics roundtable discussion between industry experts and SOA Consortium members on the current and future relationship of SOA and event processing in the context of delivering business capabilities.

The roundtable began with the industry experts, Ian Foster of Cisco, Bruce Henderson of Savant, Ed Lynch of IBM, and Greg Peres of Sun Microsystems sharing their thoughts on SOA & event processing business drivers, technology challenges, human/organizational elements and event processing’s market timing – new or retro-technology strategy.

In their remarks, each roundtable leader called out at least one business scenario for SOA and event processing, these included manufacturing floor management, real-time customer loyalty programs, healthcare and electronic records management and business visibility. In respect to technology challenges, the conversation centered on dealing with massive amounts of information, and the requisite implications on volume, scale, filtering and security. An interesting point on the human aspect is that today’s teenagers, with their ubiquitous use of texting, are already very event aware, quick to respond to problems or opportunities delivered via an event-based mechanism.

After the opening insights, the roundtable leaders engaged in discussion with each other, and meeting attendees on a variety of topics including event-based information proliferation and privacy, event and event emitter standards, recognizing event patterns and business trends, and business confidence in automated, event-driven reactions.

As the session closed, I asked each roundtable leader to provide a design tip to architects and developers whose services need to either emit or respond to events. Their responses follow:

Ian Foster: “I think it starts with the business user, a conversation with the business user about the key events that they would want information on. You know, is it a key event, the location of that part on the manufacturing floor? Is a key event the temperature of that truck coming across the country? What are the key events? And then look at how you measure to instrument.”

Greg Peres: “Make sure that as an architect, you are choosing technologies and platforms that are open, so that the event that you generate and design are open to other technologies and integrate, so that you can process them in a variety of different ways.”

Ed Lynch: “In my experience, the technical aspect is to make the event emission extremely lightweight...Do not make it intrusive, because at the end of the day you do not want to have somebody make a performance trade-off between the emitting of the event and the driving of the transaction. On the consuming side, make sure that the event correlation engine can drive services with a standard interface. Once you do that, I think the standards on the driving side and the standards on the event emissions side – as long as they are lightweight – it becomes a ‘synthesize the infrastructure mechanism’, as opposed to an ‘integrated into the infrastructure’ mechanism.”

Bruce Henderson: “Do not be afraid to create event models. I know it is sort of the bastard child of UML to draw these little blob boxes and put event transitions between them, but I have found in the past that that is a very powerful means to be able to identify and really get a handle on what your events could and should be. And working with the business user is a tremendous leverage in that.

And I would also say that do not treat your event pipes and your event information as stovepipes. Decorate them with meta data, because at some point down the road as it was mentioned before, when you put these things out, you do not really actually know necessarily who is going to consume them or why. So make them as interesting as possible without overloading them so that they can find lots of neat homes and friends to play with.”

To listen to the roundtable podcast or download the roundtable transcript please go here.

The SOA & Event Processing roundtable discussion is the seventh and final podcast recorded at the June meeting.  Earlier, we released Bruce Henderson on SOA & Event Processing via Mashups, Ed Lynch on SOA & Event Processing via BPM, K. Scott Morrison on How to Fail at SOA, Mel Greer's talk on SOA Hard Problems & Spiral Solution Development,  Jim Johnson's talk on SOA Trends & Pipelining and David Butler's talk on SOA Transformation.

New Podcast: Savant's Bruce Henderson on SOA & Event Processing via Mashups

Adding a unique perspective to the SOA Consortium’s SOA & Event processing day, Bruce Henderson, Chief Scientist of Savant, spoke of the connection between services, event processing and mashups.  Bruce shared his thesis that many major business, geo-political and societal problems arise because we don’t know enough to avoid them.  Despite swimming in data from a vast number of sources, the inability to relate and interact with that information has organizations operating out of rear view mirrors.  As Bruce succinctly stated, “What we don’t know can hurt us”. 

Supporting his thesis, Bruce spoke of three major events, the dotcom bubble, the September 11 attacks and the U.S. housing market implosion, whose impact could have been reduced had the available, yet scattered, data been correlated and viewed in totality.   Bruce then shared his prediction, based on applying Savant’s information agility techniques to publicly available FDIC reports, that the US Banking System faces impending failures similar to Northern Rock in the UK.

From that vivid context, Bruce walked through the technical concepts to relate and correlate disparate information via microscale services, events, event classification and metadata decoration, and rich user interfaces. 

Completing the circle, Bruce demonstrated three of Savant’s mashup projects, including the US Banking System mashup that incorporates a trend visual to show mortgage portfolios, related write-offs and balance sheet strength of major US banks.

To listen to an audio recording of Bruces’s presentation and view the slides go here.

Bruce's talk is the sixth podcast recorded at the June meeting, and the second of three from our SOA & Event Processing day. 

Earlier, we released Ed Lynch on SOA & Event Processing via BPM, K. Scott Morrison on How to Fail at SOA, Mel Greer's talk on SOA Hard Problems & Spiral Solution Development,  Jim Johnson's talk on SOA Trends & Pipelining and David Butler's talk on SOA Transformation.

New Podcast: IBM's Ed Lynch on SOA & Event Processing via BPM

Day two of the SOA Consortium’s June Meeting focused on combining SOA and Event Processing to deliver business capability. Ed Lynch, Product Manager for the BPM & Connectivity portfolio, and Integration Exec for the Aptsoft acquisition, IBM Corporation, kicked off the morning by sharing his view that SOA and Event Processing come together within Business Process Management.

In building his case, Ed first called out the findings of IBM’s Enterprise of the Future CEO study, which speaks to a business environment of accelerating change, brought on by globalization, constant connectivity, doubling data and burgeoning competition. To cope with this torrent of change, executives require two things. First, they need visibility into their businesses, in real-time. Second, those businesses need to be agile. Businesses must be able to respond quickly to opportunities and threats, or risk losing market share to existing or new competitors.

With that business backdrop, Ed shared the basic constructs of event processing and then made the connection to services and business processes. In short, Ed told attendees to think of events as the “when” for the “what” of services. Business processes orchestrate the what, the services, to respond to an event, or a series of events.

Bridging the conceptual and reality, Ed described several customer examples, including fleet management, customer loyalty programs, algorithmic trading, business activity monitoring and fraud detection.

Throughout the presentation, Ed engaged in Q&A with attendees on a range of topics including management practices, data swarms, rule management and event processing futures.

To listen to an audio recording of Ed’s presentation and view the slides please go here.

Ed's talk is the fifth of eight podcasts recorded at the June meeting, and the first of three from our SOA & Event Processing day. 

Earlier, we released Mel Greer's talk on SOA Hard Problems & Spiral Solution Development,  Jim Johnson's talk on SOA Trends & Pipelining, David Butler's talk on SOA Transformation and K. Scott Morrison on How to Fail at SOA. 

Jeanne Ross to Keynote SOA Consortium's September 24-25 Meeting in Orlando

Have the recordings from our earlier meetings enticed you to attend one in person?  Well, if you are a SOA practitioner, you'll definitely want to join us in Orlando on September 24-25 as we do a SOA reality check and dig into sustaining SOA success.

Kicking off our SOA reality check, I'm thrilled to share that Jeanne Ross, Director and Principal Research Scientist MIT Center for Information Systems Research, will be our keynote speaker.  In her talk, Jeanne will present new research on SOA Adoption & Value:

MIT’s Center for Information Systems Research and Diamond Management and Technology Consultants recently collaborated on research project surveying architecture leaders on SOA adoption, current practices, value and results and barriers to SOA success.

The research objective is to help those responsible for architecture better understand how their organizations stack up on a variety of key SOA metrics: investment, progress, reuse, and others.

In this presentation, Jeanne Ross will share the results of the survey analysis, including insights gained on the linkages, if any, between SOA initiatives and company financial performance.

And what would be a reality check, without real-world stories and lessons learned?  We have two great invited speaker sessions:

Dr. Michael J. Kurtz, Assistant Archivist for Records Services, Washington DC, National Archives and Records Administration, on Records Management in a Federal Service Oriented Environment

A multi-agency Records Management Service initiative has been undertaken by an Interagency Project Team composed of nineteen Federal Agencies under the leadership of the National Archives and Records Administration. The service is being developed in the context of the US Federal Government's over-arching approach to move to Service Oriented Architecture in the Enterprise Architecture of its agencies. This presentation provides an overview of the activities of a government Community of Practice defining and enabling a Records Management Service in order to realize the vision of Service Oriented Architecture in Federal Government.

 

Geoff Raines and Larry Pizette of MITRE Corporation on Leveraging Federal IT Investment – Using Service Oriented Architecture (SOA)

This presentation will explore SOA, as implemented through the common Web Services standards.  It offers Federal senior leadership teams a path forward, given the diverse and complex information technology (IT) portfolio that they have inherited, allowing for incremental and focused improvement of their IT support systems.  We will also discuss the SOA Trade space and briefly cover our project team’s efforts.

Rounding out our SOA reality check, our own Richard M. Soley, Executive Director of the SOA Consortium, will announce the winners of our case study contest, co-sponsored by CIO Magazine.  In addition to the announcements, Fill Bowen and I will share many of the SOA Lessons from Case Study Contest Entries.

And that's just Wednesday.  On Thursday, we focus our attention on sustaining SOA success.  After an invited speaker talk on SOA & ITIL, we'll have our first ever 'SOA Soapbox Derby'. 

The purpose of the SOA Soapbox Derby is to allow practitioners to exchange ideas on activities that are critical to sustaining SOA success.  Derby participants will have 10-15 minutes to soapbox, followed by another 15 minutes (or so) to engage in related conversation with meeting attendees.  Any practitioner attending the SOA Consortium meeting may participate in the 'SOA Soapbox Derby'.   For more information, contact me in advance, or onsite.

Thursday afternoon, we'll focus on community of practice activities, including the unveiling of the SOA Consortium Planning Framework. 

Interested?  For more information, including registration, please go here.

New SOA Consortium Podcast: Layer 7's Scott Morrison on "How to Fail at SOA"

Renowned security expert, K. Scott Morrison, VP of Engineering and Chief Architect at Layer 7 Technologies, delivered an innovative and example-packed talk on “How to Fail at SOA” at the SOA Consortium’s June meeting.

Calling on Layer 7 Technologies’ six years of experience – “an eternity in the SOA world” – Scott warned meeting attendees about repeated patterns of bad practices, pitfalls and bad decisions. Focused in the security realm, Scott reenacted customer scenarios that highlighted breakdowns with goals, teams, planning, knowledge and physical design.

For each identified problem, or anti-pattern, Scott provided insights on how SOA practitioners can recover from, or better yet, avoid the pitfall. These insights covered a wide range, including proper understanding of security standards, security design tips, skills, team composition, training and business outcome identification. Scott pointed out how SOA based implementations -- with their highly distributed, cross stack natures -- bring together a diverse group of new stakeholders that must collaborate for success.

In closing, Scott encouraged attendees to treat security and management as first class citizens of SOA efforts, rather than falling into the trap of patchwork retrofitting.

To listen to, or download the audio recording of Scott’s presentation, and view the slides, please go here.

Scott's talk is the fourth of several podcasts recorded at the June meeting.  Next up are the SOA & Event Processing day podcasts.  Earlier, we released Mel Greer's talk on SOA Hard Problems & Spiral Solution Development,  Jim Johnson's talk on SOA Trends & Pipelining and  David Butler's talk on SOA Transformation.

New SOA Consortium Podcast: Melvin Greer on SOA Hard Problems & Spiral Solution Development

The SOA Consortium was extremely fortunate to have Mel Greer, Lockheed Martin’s Chief SOA Architect, return to speak at our June meeting in Ottawa. Consistent with his March talk on SOA Competency Centers, Mel delivered a very engaging and thought-provoking talk on the topic of SOA Hard Problems and Spiral Solution Development.

Mel began by defining hard problems and spirals. Hard problems have three characteristics. First, a hard problem doesn’t go away over time. Second, left unresolved, a hard problem will have a significant negative impact on your SOA adoption. Third and most important, resolving a hard problem requires multiple disciplines that come from inside and outside your own organization. A spiral is a technique that breaks a hard problem into a series of small activities, each lasting 30-90 days. Each activity, or spiral, produces an answer that moves the hard problem towards resolution.

Lockheed Martin has identified SOA hard problems across six categories: business, engineering, operations, security, governance and skills development. During his talk, Mel shared examples of hard problems within each category, as well as the inter-relationships between hard problems.

Within the engineering category, Mel spoke of altering existing development processes and methodologies for SOA, designing for context awareness, and designing for runtime discovery and composition. In respect to runtime discovery and composition, Lockheed Martin is trying to determine the best way for a running to composition to become aware of newly delivered capability. As an example, Mel called out how the Mars Land Rover continues to receive new capability without returning to earth.

In closing, Mel spoke of impending challenges as third-party services – SaaS, Applications as a Service (APAS), cloud computing, etc – become the new business models. These changes will require support for service-level agreements, real-time monitoring, end-to-end testing, pricing models and service usability.  Mel encouraged attendees to consider these new hard problems in their work as a multi-discipline, cross-industry consortium.

To listen to, or download the audio recording of Mel’s presentation, and view the slides please go here.

Mel's talk is the third of several podcasts recorded at the June meeting.  Next up is K. Scott Morrison of Layer 7 Technologies on How to Fail at SOA.  Earlier, we released Jim Johnson's talk on SOA Trends & Pipelining and  David Butler's talk on SOA Transformation.

New SOA Consortium Podcast: Jim Johnson on SOA Trends & Pipelining

In the second keynote of the SOA Consortium’s June meeting in Ottawa, Jim Johnson, Chairman of The Standish Group, shared the results of a research study on the top 10 drivers that are influencing decisions on how IT implements SOA. These drivers are increased business agility, business process modeling, fear/fashion/peer pressure, staff coercion, investment reuse, readiness assurance, architecture flexibility/scaling, regulatory compliance, security promise and vendor hype.

For each of the 10 drivers, Jim describes the underlying survey analysis; pointing out related statistics and considerations around investment, risk, yield, project scoping, resourcing and success and failure rates. Citing The Standish Group’s 10 Laws of Chaos, Jim provides insight on how to proactively recognize and prevent situations that typically cause projects to fail. Such as, "The law of the empty chair", which states your best possible person, will leave at worst possible time.

Throughout the presentation, Jim shared how applying pipelining techniques – micro-project stacks, portfolio baselines and resource pools – can increase an organization’s SOA project success rate.

To listen to, or download the audio recording of Jim’s presentation, view the slides, and learn why Jim likens SOA to a clean closet, please go here.

Jim's talk is the second of several podcasts recorded at the June meeting.  Next up is Melvin Greer of Lockheed Martin on SOA Hard Problems & Spiral Solution Development.  Earlier, we released David Butler's talk on SOA Transformation.

New SOA Consortium Podcast: David Butler on SOA Transformation

David Butler, Worldwide SOA Director and Chief Evangelist, HP, kicked off the SOA Consortium’s June meeting in Ottawa with an information-packed presentation on SOA Transformation.

Setting the record straight from the start, David shared “In many respects the SOA market has lost its vision around what SOA is actually trying to do. Not provide a new set of technology, but provide a transformation focused on a design point called a business service. A business service drives measureable business outcome.” David then shared examples of business outcomes from a semiconductor company, a financial services firm and an insurance provider.

David pointed out that successful SOA transformation is more than implementing software. Transformation spans people, organization, process and technology. On the organizational aspect, David called out the criticality of business-IT alignment for proper business service identification and implementation. “…how we map business capabilities in a consumer-provider fashion, and map that into IT systems and technologies. A business person should be able to consume and provide capabilities without knowledge of the underlying technology and platforms, and do that in a changeable manner.”

David shared a 10-point roadmap for SOA transformation, based on customer experience, that covered business service definition, center of excellence, SOA governance, execution architecture and platform, quality and provisioning, service lifecycle, data center operations, IT management processes and line of business engagement.

In closing, David stated, "SOA is a business-oriented architecture". Following his presentation, David engaged in Q&A with the meeting attendees on SOA transformation challenges, including security, business service definition and granularity, service-engineering, service chargeback and economic models, and the changing role of the CIO.

To listen to, or download the audio recording of David’s presentation and view the slides please go here. 

David's talk is the first of several podcasts recorded at the June meeting.  Next up is Jim Johnson of the Standish Group on Trends in SOA.